Keyboard isn't responding

If the keyboard doesn't seem to be responding (always dying on the first move, not hearing any beeps when a directional key or space bar is pressed), you may have the NUMLOCK set the wrong way so try toggling it and trying again.  If this doesn't work, try using the separate cursor keys.  If you can get by the initial moves but are not getting any beeps, your internal PC speaker may not be working (the beep sounds come from the internal speaker, not your sound card).   Also, we have heard from some owners that selecting a four-button joystick in the Control Panel will cause the keyboard to not function -- try setting it to something else.

I hear a buzz from my computer/Intro doesn't start

Four or more button joysticks and gamepads seem to interfere with the keyboard reading causing the games to continually think that keys are being pressed.   This will cause the move beep to always play so you will hear a constant buzz sound coming from your computer (the move beeps are played back through the internal PC speaker).  You can try adjusting some of the parameters in the Joysticks Control Panel but in many cases the only solution is to uninstall your joystick.  If and when we have a new version that solves this, we will send an email to all registered owners so make sure you register your game (click on "Register" in the left menu column).   If you are using a Gravis GamePadPro, you must set the setting on the reverse side to GRIP and install the Gravis Utilities and calibrate it for Gravis Grip. You will proceed to get a test choice and then a calibration screen. It will work just like a joystick!

If this doesn't help, try going into the System-Hardware CD config and disable the read ahead feature. To do this: Go into MY COMPUTER>CONTROL PANEL>SYSTEM>PERFORMANCE TAB>FILE SYSTEM>CD ROM and you will see : "Optimize access pattern for:". At this point click the arrow and scroll through options and you will see "No - Read ahead". Select it and then click "Apply" And then exit out. You will need to restart your system after that change is made.

Game crashes when you press SpaceBar

If the game crashes when you press the Space Bar, you are likely playing in full screen mode without a window around the video.   Currently you must have a window around the video to avoid this problem so you should check in Start>Settings>Control Panels>Multimedia and make sure the "Video" tab is set to "Window" rather than "Full Screen".  If you are playing Dragon's Lair II and have a version earlier than 2.01, you should download the latest version . As mentioned above, we hope to have a new version that will allow full screen without a window soon.

Game doesn't auto-run when you insert the CD

If the program doesn't automatically run when you put the CD in your computer then the auto-run feature in your computer is probably not working.  You can still run the programs by double-clicking on "My Computer", then on your CD-ROM drive and then on DL2.  Alternately, you can insert the CD then select Start>Run and enter D:\DL2.EXE (or sometimes D:\DL2AVI.EXE) assuming D: is your CD-ROM drive letter.

Save/Load: How does it work?

When using the Save/Load features, please be aware that the games will only save your location once you complete a level and will not save your position at a specific point within a level.

Can't Open AVI error

If you get a "Can't Open AVI" error it means that the drivers that tell the system they can play AVI files can't actually play AVI files when the games are requesting that they do so.  It seems to happen when multiple drivers have been installed which sometimes happens without you knowing it when certain applications are installed.  You can try downloading the latest Indeo driver from Intel ( click here ).  The other solution that has worked is to reinstall Windows 95.  When doing this, run the "Setup" program on the Windows 95 CD when you are already running and in Windows 95 and your existing programs should remain fully installed after you reinstall Windows.

Insert CD#2

There is no CD#2 for Space Ace but what that message means is that the program is getting an error when it is trying to access a scene on the CD. You can try to copy the entire "CD1" directory on to the root of your hard drive if you have the space. If you get an error while copying, it is either the CD or your CD-ROM drive in which case you can try doing the same on another computer to determine which it is. If it copies, try running the program and it will access the data from the hard drive instead of the CD. If the program then works for you then there is something wrong with your CD-ROM drive.

Other

If you have tried all these suggestions and the game still isn't working for you, try the game on another computer, if possible, and see if you get the same results before contacting us.

As an owner of any one of Dragon's Lair, Space Ace or Dragon's Lair II, you are entitled to upgrade to the Dragon's Lair Deluxe Pack (containing Dragon's Lair, Space Ace and Dragon's Lair II remastered for Windows 95) for a special price of $19.95 plus $5.00 S & H (reg $39.95).  If you are interested, click here for more information on the Deluxe Pack.

Hints

When playing Space Ace, remember that you control Ace's reactions to the events that unfold throughout the game. You don't directly control Ace's movement but rather you must make the correct moves at the appropriate time for Ace to survive the scene. This means, for example, that just by pressing "Left" doesn't mean Ace will move left.

When the game begins, Ace is not energized so he is his weak alter-ego Dexter. Borf will shoot at Dexter and Dexter will automatically jump off the rocks to the left. You must move Right to jump back behind the rocks and avoid being hit. Dex will once again jump to the left and you must once again press Right to jump behind the rocks. If you continually get hit with the laser gun, you are not making the correct move, or you are not making the move at the correct time. Try pressing Right repeatedly when the game begins. At first you will hear "Bad Move Beeps" (low pitch) until it becomes the correct time for the Right move to be made, at which time you'll hear a "Good Move Beep" (high pitch) meaning the correct move has been made and it is accepted. You should get past the first laser blast. Continue pressing Right and you should get by the next move. You will now be on a ledge and must move Left twice to avoid being blasted by the flying robots.

Whenever you press a key there are two possible sounds you will hear from the computer: a low pitch beep means that you haven't made the correct move or that your timing is off; a high pitch beep means you have made the correct move and it has been accepted.

If you find that you are continually dying at a certain point in the game then you know that you must make a move just before this point.  You can try all of the five combinations (Up, Down, Left, Right, Sword) and one of them will work.  Sometimes the timing is tricky with several moves close together but if you watch the video closely and listen for "Good Beeps" then you notice when you've passed one move and need to make the next move.

The Correct Moves

The following are the correct moves for Space Ace.  We suggest you only read further is you're completely stuck on a move.  Note that many scenes can be played in "normal" and "reversed" (left to right).  If you're playing a reversed scene then all the Left and Right moves below should be reversed. There are many ways to get through a scene however only one direct route as Ace is listed below.

F=Fire (space bar)

KIM IS KIDNAPPED
R,R,L,L,F,F,R,L,R,F,L,L,L,L,L

THE BLACK SPHERES
U,R,U,F,R,F,D,F

DODGING THE BEAMS
U,L,U,U,F,L,F,U,U,F,L,L

THE PLATFORMS
R,R,U,F,F,R,F,F,R,F,F,R

THE DOGS AND ROBOTS
U,L,R,F,R,L,F,L,F,L,L,U

THE JUNK PLANET
F,R,U,F,F,R,F,L,F,U

THE DOG FIGHT
R,U,L,L,F,F,U,D,U,F,U,F,U,F

THE CHECKERED TUNNEL
U,L,R,F,F,R,L,F,F,F

THE YELLOW PLANET
F,U,F,F,F,L

THE DARK SIDE
R,F,R,F,L,F,R,F,D,L,L,U,R,U

THE MOTORCYCLE CHASE
L,R,F,F,F,F,R,D,R,F,F,F,R,F,L,R,D,F

THE ROLLER SKATES AND GIANTS EELS
R,U,L,F,D,L,R,L,U,R,U,L,L,F,R,D,R,L,F,F,R,R

THE FINAL CONFRONTATION
U,F,F,R,L,F,F,R,F,F,U,D,F,R,U,D,U,L,R,L,F,L,R,R,R,L