Technical Support

Problems running CD-ROM

Windows 95/98/Me compatibility Go Now
Windows 2000 compatibility Go Now
Windows XP compatibility Go Now
A Dragon's Lair 1 movie appears when playing DL2 Go Now
Movies will not play or missing DLL files Go Now
Game is playing by itself with no keyboard input Go Now
Keyboard isn't responding Go Now
I hear a buzz from my computer/Intro doesn't start Go Now
Game crashes when I press SpaceBar Go Now
Game doesn't auto-run when you insert the CD Go Now
Save/Load: How does it work? Go Now
Can't Open AVI error Go Now
ReadySoft versions of Dragon's Lair and Space Ace Go Now
Escape From Singe's Castle, Space Ace 2, Dragon's Lair 3 Go Now
Other Go Now

Windows 95/98/Me Compatibility

Dragon's Lair II is compatible with Windows 95, 98, 98se and Me.

 

Windows 2000 Compatibility

Dragon's Lair II version 2 (Deluxe Pack version) is not compatible with Windows 2000.  Dragon's Lair II in the Dragon's Lair 20th Anniversary (version 4.0 or above) is Window 2000 compatible.  If you have version 4.0, please visit our Downloads section and update to version 4.1.

Windows XP Compatibility

Dragon's Lair II version 2 (Deluxe Pack version) is not compatible with Windows XP.  Dragon's Lair II in the Dragon's Lair 20th Anniversary (version 4.0 or above) is Window XP compatible.  If you have version 4.0, please visit our Downloads section and update to version 4.1.

A Dragon's Lair 1 movie appears when playing DL2

This will occur with version 4.0 (which is included in the initial version shipped as part of the Dragon's Lair 20th Anniversary Edition). Please visit our Downloads section and update to version 4.1.

Movies will not play or missing DLL files

If you try to play the game and the movies will not play for you or your get errors in some of the system files like MSRLE32.DLL or MSVFW32.DLL, you may have problems with some of the drivers in your computer.   You can test movie playback by using the Media Player (Start>Programs>Accessories>Multimedia) and playing one of the AVI movies on the CD.  You should download the latest version of DirectX from the Microsoft web site ( click here ). You can also try downloading the latest Indeo driver from Intel ( click here ). If this doesn't correct the problem, you may have to reinstall Windows to correct the problem.

If you have version 2.0 or earlier and the screen freezes when you press the Spacebar (Sword key) in full screen mode, or if you are experiencing a "movie not found error", click here to download version 2.01.   To use this new version, unzip it onto your hard drive and then run it (either START>RUN, or double-click it) instead of the version that will auto-run when the CD is first inserted (close the auto-run version as soon as it loads).

Game is playing by itself with no keyboard input (Deluxe Pack)

If the game is playing by itself with no keyboard input, you may be running on a machine that is too slow (for example, a 486) in which case you will notice a very low frame rate and out-of-sync audio, or you may be running on Windows NT (which is not supported).  If you are running on a slower machine such as a Pentium 75, you will probably not have enough processor power to play full screen and you may experience a very low frame rate and the game playing by itself.  In this case, try playing the program in the default (small) window. 

If you are running Windows 2000 or XP, see above sections for more details.

Keyboard isn't responding

If the keyboard doesn't seem to be responding (always dying on the first move, not hearing any beeps when a directional key or space bar is pressed), you may have the NUMLOCK set the wrong way so try toggling it and trying again.  If this doesn't work, try using the separate cursor keys.  If you can get by the initial moves but are not getting any beeps, your internal PC speaker may not be working (the beep sounds come from the internal speaker, not your sound card).   Also, we have heard from some owners that selecting a four-button joystick in the Control Panel will cause the keyboard to not function -- try setting it to something else.

I hear a buzz from my computer/Intro doesn't start

Four or more button joysticks and gamepads seem to interfere with the keyboard reading causing the games to continually think that keys are being pressed.   This will cause the move beep to always play so you will hear a constant buzz sound coming from your computer (the move beeps are played back through the internal PC speaker).  You can try adjusting some of the parameters in the Joysticks Control Panel but in many cases the only solution is to uninstall your joystick.  If and when we have a new version that solves this, we will send an email to all registered owners so make sure you register your game (click on "Register" in the left menu column).   If you are using a Gravis GamePadPro, you must set the setting on the reverse side to GRIP and install the Gravis Utilities and calibrate it for Gravis Grip. You will proceed to get a test choice and then a calibration screen. It will work just like a joystick!

If this doesn't help, try going into the System-Hardware CD config and disable the read ahead feature. To do this: Go into MY COMPUTER>CONTROL PANEL>SYSTEM>PERFORMANCE TAB>FILE SYSTEM>CD ROM and you will see : "Optimize access pattern for:". At this point click the arrow and scroll through options and you will see "No - Read ahead". Select it and then click "Apply" And then exit out. You will need to restart your system after that change is made.

Game crashes when you press SpaceBar

If the game crashes when you press the Space Bar, you are likely playing in full screen mode without a window around the video.   Currently you must have a window around the video to avoid this problem so you should check in Start>Settings>Control Panels>Multimedia and make sure the "Video" tab is set to "Window" rather than "Full Screen". 

Game doesn't auto-run when you insert the CD

If the program doesn't automatically run when you put the CD in your computer then the auto-run feature in your computer is probably not working.  You can still run the programs by double-clicking on "My Computer", then on your CD-ROM drive and then on executable program on the CD (either DL2.exe or DLair2.exe). 

Save/Load: How does it work?

When using the Save/Load features, please be aware that the games will only save your location once you complete a level and will not save your position at a specific point within a level.

Can't Open AVI error

If you get a "Can't Open AVI" error it means that the drivers that tell the system they can play AVI files can't actually play AVI files when the games are requesting that they do so.  It seems to happen when multiple drivers have been installed which sometimes happens without you knowing it when certain applications are installed.  You can try downloading the latest Indeo driver from Intel ( click here ).  The other solution that has worked is to reinstall Windows.  When doing this, run the "Setup" program on the Windows  CD when you are already running and in Windows and your existing programs should remain fully installed after you reinstall Windows.

Other

If you have tried all these suggestions and the game still isn't working for you, try the game on another computer, if possible, and see if you get the same results before contacting us.

If you would like to purchase any of our products from your local software retailer and they don't currently carry it, please ask them to order it for you.

 

Hints

As an owner of Dragon's Lair, you are entitled to upgrade to the Dragon's Lair Deluxe Pack (containing Dragon's Lair, Space Ace and Dragon's Lair II remastered for Windows) for a special price of $19.95 plus $5.00 S & H (reg $39.95).  If you are interested, click here for more information on the Deluxe Pack.

When playing Dragon's Lair II remember that you control Dirk The Daring's reactions to the events that unfold throughout the game.  You don't directly control Dirk's movement but rather you must make the correct moves at the appropriate time for Dirk to survive the scene.   This means that just by pressing "Right" doesn't mean Dirk will move right.

When the game begins, Dirk's Mother-in-law attempts to hit Dirk over the head with a rolling pin.  You must move Left to avoid being hit.   If you continually get hit on the head with the rolling pin, you are not making the correct move, or you are not making the move at the correct time. Try pressing Left repeatedly when the game begins.  At first you will hear "Bad Move Beeps" (low pitch) until it becomes the correct time for the Left move to be made, at which point you'll hear a "Good Move Beep" (high pitch) meaning the correct move has been made and it is accepted.  You should get past the Mother-in-law's rolling pin.

Whenever you press a key there are two possible sounds you will hear from the computer: a low pitch beep means that you haven't made the correct move or that your timing is off; a high pitch beep means you have made the correct move and it has been accepted. If you find that you are continually dying at a certain point in the game then you know that you must make a move just before this point.  You can try all of the five combinations (Up, Down, Left, Right, Sword) and one of them will work.  Sometimes the timing is tricky with several moves close together but if you watch the video closely and listen for "Good Beeps" then you notice when you've passed one move and need to make the next move.

The Correct Moves

The following are the correct moves for Dragon's Lair II: Time Warp.  We suggest you only read further is you're completely stuck on a move.  Note that many scenes can be played in "normal" and "reversed" (left to right).  If you're playing a reversed scene then all the Left and Right moves below should be reversed.

S=Sword

<?> means go in this direction to pick up an object.

Home Sweet Home

L,L,L,S,S,D,R,S,<U>,R,<R>,S,L,D,S,L,R,R,S,L,D,S,L,S,D,S,R,S,<R>,L,S,S,L,S,S,S,R,S

Ancient Times

D,L,L,R,<L>,S,S,S,S,S,R,S,S,L,R,S,L,S,S,L,S,S,L,S,S,S,R,L,R,S,S,S,R,S,S,L,S,S

Through The Mirror

S,S,S,L,L,S,D,S,R,S,L,S,S,U,L,R,U,<R>,S,L,R,S,L,R,L,S,R,L,L,R,S,D,R,L,D,S,S,D,R,L,S

No Visitors

R,L,L,R,U,L,U,R,L,R,L,L,U,<L>,S,S,S,S,U,S,S,L,S,S,<R>,S,R,D,R,S,S,R,R,L,L,S,R,R,R,R,S,D,L,L,L,S

Piano Solo

U,L,R,D,S,R,L,L,D,S,S,D,L,S,D,S,R,<D>,S,U,U,L,L,L,S,L,L,S,D,U,D,S,R,R,L,<L>,
R,R,L,R,U,S,L,U,R,S,R,S,S

Mummies All Around

R,U,L,L,R,R,R,S,R,S,R,R,R,S,R,<U>,R,S,S,S,R,S,S,D,L,D,R,S,L,R,S,S,L,<R>,
S,R,S,S,U,L,S,D,R,L,S,S,L,R,U,S,R,S

Come and Get Her

S,L,R,R,R,L,R,R,R,D,L,S,U,R,L,U,U,D,L,R,L,R,L,R,L,S,L,R,S

Awakened With a Kiss

S,S,S,S,R,L,S,S,R,S,S,U,R,R,R,R,S,S,R

 

FAQs
Dragon's Lair / Space Ace/ Hologram Time Traveller
Moves/Hints
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